Privacy policy

At Spireva Natural Wellness, your privacy matters to us.

This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit spirevanaturalwellness.com or use our services.

By accessing our website or purchasing from us, you agree to this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our website.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information You Provide

Full name
Email address
Phone number
Shipping & billing address
Payment details (processed securely through payment partners)
Order history
Customer support messages

Automatically Collected Information

We may automatically collect:

Device/browser type
IP address
Location data
Website activity
Pages visited
Time spent on site

This helps us improve your experience and website performance.

Information from Third Parties

We may receive information from:

Payment gateways
Courier/shipping partners
Analytics tools
Advertising platforms

2. How We Use Your Information

We use your information to:

Order Processing

Confirm orders
Process payments
Ship products
Share delivery updates
Handle returns/refunds

Customer Support

Resolve order issues
Answer questions
Provide support

Marketing & Communication

With your consent, we may send:

Offers
Promotions
Product updates
Important notifications

You can unsubscribe anytime.

Website Improvement

We use data to:

Improve site speed and performance
Understand customer preferences
Improve shopping experience

Security & Fraud Prevention

We may use your data to:

Prevent fraud
Detect suspicious activity
Maintain website security

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember preferences
Improve browsing experience
Measure performance
Show relevant advertisements

You can manage cookies through your browser settings.

Disabling cookies may affect website functionality.

4. How We Share Information

We never sell customer information.

Information may be shared only with:

Payment Partners

For secure transaction processing

Shipping Partners

To deliver your orders

Technology Providers

For website hosting, analytics, and support

Legal Authorities

When required by Indian law

5. Your Rights

You may request to:

Access your information
Update incorrect details
Delete your personal data
Withdraw marketing consent

To request any of the above:

📧 spirevawellness@gmail.com

Verification may be required before processing requests.

6. Children’s Privacy

Our website is intended for users aged 18 years and above.

Minors should use the website only under parental supervision.

If we learn we collected data from a child unintentionally, we will remove it.

7. Data Security

We take reasonable security measures including:

Secure payment processing
Limited staff access
Website security protection
Data handling safeguards

However, no online platform can guarantee 100% security.

8. Data Retention

We keep customer information only as long as needed for:

Order processing
Customer support
Legal and tax requirements
Internal business records

After that, data may be securely deleted.

9. Third-Party Links

Our website may contain third-party links.

We are not responsible for their privacy practices or website content.

Please review their policies separately.

10. Policy Updates

We may update this Privacy Policy anytime.

Changes will appear on this page with the updated date.

Continued use of the website means acceptance of changes.

11. Contact Us

For privacy questions or requests:

Spireva Natural Wellness

📧 Email: spirevawellness@gmail.com

📞 Phone / WhatsApp: +91 87994 69959

📍 Registered Address:

First Floor, Shop No. 152
Atlanta Shopping Mall
Sudama Chowk Road
Opp. Tulsi Arcade
Mota Varachha
Surat, Gujarat – 394105
India

GSTIN: 24EUPPP9869F1ZP

Legal Name: Vishal Jivanbhai Padariya

By using Spireva Natural Wellness, you agree to this Privacy Policy.