Terms of service

Welcome to Spireva Natural Wellness.

This website is owned and operated by Spireva Natural Wellness. Throughout the website, the terms “we,” “our,” and “us” refer to Spireva Natural Wellness.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please discontinue use of our website.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after updates means you accept those changes.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or legal guardian.
  • The information you provide is true, complete, and accurate.
  • You are legally capable of entering into a binding agreement under Indian law.

2. Account & Customer Information

When placing an order or creating an account, you agree to provide:

  • Accurate personal details
  • Valid contact information
  • Correct shipping and billing address

You are responsible for maintaining the confidentiality of your account information.

Spireva Natural Wellness reserves the right to suspend or cancel accounts with false, misleading, or suspicious activity.

3. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent activity
  • Attempt unauthorized access to website systems
  • Upload harmful files or malware
  • Misuse website content
  • Violate any applicable law

We reserve the right to restrict or terminate access for misuse.

4. Products & Information

We aim to ensure product descriptions and information are accurate.

However:

  • Product availability may change without notice
  • Prices may change without notice
  • Packaging/design may vary slightly
  • Wellness product results may differ from person to person

Information on this website is for general product reference and should not replace professional medical advice.

Customers are advised to consult a healthcare professional when needed.

5. Orders & Payments

By placing an order:

  • You confirm all details are accurate
  • Payment must be completed through approved payment methods
  • Orders are subject to acceptance and availability

We reserve the right to:

  • Cancel suspicious orders
  • Limit quantities
  • Refuse service when necessary

For prepaid orders, refunds (if approved) are processed to the original payment method.

COD orders may be refunded through bank transfer or UPI.

6. Offers, Coupons & Promotions

Promotional offers may include:

  • Discounts
  • Coupon codes
  • Free shipping
  • Limited-time deals

Please note:

  • Offers may have expiry dates
  • Offers may not be combined unless specified
  • Promotions may be changed or withdrawn without notice

7. Shipping & Delivery

Orders are shipped across India.

Estimated delivery timelines are shared for convenience and may vary due to:

  • Courier delays
  • Weather
  • Public holidays
  • High order volumes

Please refer to our Shipping Policy for details.

8. Returns, Refunds & Cancellations

Cancellation, returns, and refunds are governed by our Return & Refund Policy.

Customers can contact us for assistance regarding:

  • Order cancellation
  • Damaged/incorrect items
  • Refund status
  • Replacement requests

9. Reviews & User Content

Customers may share:

  • Product reviews
  • Feedback
  • Testimonials

By submitting content, you grant Spireva Natural Wellness permission to display or use it on our website or marketing channels.

Content must not contain:

  • Offensive language
  • False claims
  • Illegal or abusive material

We reserve the right to remove inappropriate content.

10. Intellectual Property

All website content including:

  • Text
  • Product images
  • Branding
  • Logos
  • Design elements

belongs to Spireva Natural Wellness.

Unauthorized copying, reproduction, or use is prohibited.

11. Limitation of Liability

Spireva Natural Wellness shall not be responsible for:

  • Website interruptions
  • Pricing/content errors
  • Courier delays
  • Third-party payment gateway issues
  • Indirect damages resulting from use of the website

Use of the website is at your own discretion.

12. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in:

Surat, Gujarat

13. Changes to Terms

We may update these Terms & Conditions at any time.

Updated terms will be posted on this page.

Continued use of the website means acceptance of revised terms.

14. Contact Information

For any questions regarding these Terms & Conditions:

Spireva Natural Wellness

📧 Email: spirevawellness@gmail.com

📞 Phone / WhatsApp: +91 87994 69959

📍 Registered Address:

First Floor, Shop No. 152
Atlanta Shopping Mall
Sudama Chowk Road
Opp. Tulsi Arcade
Mota Varachha
Surat, Gujarat – 394105
India

GSTIN: 24EUPPP9869F1ZP

Legal Name: Vishal Jivanbhai Padariya

By accessing or purchasing from Spireva Natural Wellness, you agree to these Terms & Conditions.